Frequently Asked Questions
What is homesharing?
Homesharing is when a homeowner lists space in their home to live together with a housemate in exchange
for rent. It's different from a traditional landlord-tenant relationship because the two people live
together in the home—so compatibility is key. Silvernest uses technology to streamline the process of
finding a compatible roommate for homesharing and implementing protections like a lease, insurance coverage,
rent payment processing, etc.
How does Silvernest match compatible homeowners and renters with one another?
It starts with creating your profile by answering questions about yourself and what you're looking for
in a roommate. If you're the homeowner, you'll also enter information about your home and the space you're
listing for rent.
Our software uses the unique answers you provide to match you with users in your area whose profiles are
compatible with yours. You'll be able to see how closely you match with each candidate, up to 100%! After
reviewing your matches, you can use our secure messaging feature to learn more about them and determine
if you might be a good fit for homesharing.
How does Silvernest keep users and their information secure?
All Silvernest users go through identity verification before they can become active on the website,
and all have secure account profiles that require password authentication. Messaging within our online
platform is also private and encrypted. You don't have to reveal any personal information
(including your name) until you're ready.
We don't store any Social Security number, credit card or bank account information on our servers.
Instead, we work with a best-in-class payment processor and bank account verification provider to ensure
PCI compliance. All other personal information you share with Silvernest will be stored securely in our
system and never sold or shared without your permission.
How much does Silvernest cost?
Our monthly service fee doesn't apply unless we've delivered for you. Once you have found your match,
used our messaging and screening tools and built a lease (not required but strongly recommended),
it will be time to move in and protect your homesharing arrangement with insurance and rent auto-payments.
You'll see our 5% service fee in your monthly rent statement—that's how you know we've been successful
at finding you a Home Sweet Shared Home®.