Community Guidelines

At Silvernest, we really want you to feel at home. In fact, that’s kind of our whole thing and why we built a housemate matching algorithm. But computers can only do so much in creating a community, and it’s up to us to make this platform secure and comfortable.

Our welcome mat is rolled out for everyone that wants to be here, and we hope you make yourself comfortable and stay a while. We’ve done some digital housekeeping and updated our community guidelines below. As long as you keep these in mind when using our platform, we think you’ll love being a part of our vibrant and growing community.

Be yourself!

Be enthusiastic, make jokes, share your favorite recipe, talk about that book you just read—share whatever feels true to you! Being your authentic self will add some liveliness to your messages and help your profile to get noticed.

Be yourself – literally

We also mean this literally. Your profile should be made by and for you (or your family member with their permission). Do not impersonate any other person or entity, or generally misrepresent who you are. If you’re on Silvernest, you’re here for homesharing. Don’t use this platform to drive people to external websites or for promotions and solicitations (including but not limited to your event, business, non-profit, political campaign, or contest).

Remember you’re talking to a person

When staring at a screen, it can be easy to forget that what we say doesn’t just go into cyberspace. When you message other people, try to interact like you would face-to-face. If you wouldn’t say it to someone you just met in person, don’t say it online. This includes sending any illegal, violent, or sexually explicit content.

It’s all in the details

Finding the right fit starts by sharing the right information. Make sure to let your matches know of any special needs or requirements you have early in your conversations. Even if it takes a little extra time to find a homeshare, transparency is the best way to ensure compatibility and success.

There’s no place like home

It’s true that there’s no place like home, and there’s especially no place like your home. Feature only accurate, real photos to ensure there are no surprises on move-in day. This includes listing factual and up-to-date amenities. Also, don’t forget to disclose any quirks (no shame—every home has them!) that might be pertinent to your housemate. It’s much better to be up-front about your neighbor’s rooster or the backyard train tracks.

Remember you’re talking to a person

When staring at a screen, it can be easy to forget that what we say doesn’t just go into cyberspace. When you message other people, interact like you would face-to-face. If you wouldn’t say it to someone you just met in person, don’t say it online. This includes sending any illegal, violent, or sexually explicit content.

No hate speech

Our community’s diversity is what makes it so special. We have a zero-tolerance policy for racism, sexism, homophobia, transphobia, ableism, ageism, and any other forms of discrimination. Of course, everyone has preferences when searching for the right housemate, and we’ve built our algorithm to reflect that. However, our goal is for our community to be as inclusive and open as possible. Stereotypes, or generalizations attributed to all members of a group breed discrimination. Learning about the unfamiliar is an effective antidote.

Keep it real

We have a zero-tolerance policy for attempting to be dishonest, scam, or defraud users. To learn more about avoiding scams, you can read our blog post Avoiding Scams and Keeping Your Information Secure .

Stay active

We’ve all heard how important it is to stay active. The same is true for your Silvernest account. If you don’t log on at least once every 30 days, your profile may be listed as idle and hidden. This policy helps to keep our community bustling and engaging. If this happens to your account, you can reactivate at any time.

18 and older

Our platform has facilitated some pretty cool intergenerational homeshares. However, you must be 18 years or older to create a Silvernest profile.

Prevent snapshot snafus

We love your kids and grandkids. Just remember if you post a photo of them to your profile, you must also be in that picture. We do not allow photos of unaccompanied minors on our platform.

It takes a village

If you witness any violation of these community guidelines, please press the “report” button (a flag icon ) next to the offensive message or email hello@silvernest.com.

We’re all ears

If you have any suggestions to for these community guidelines, or for our platform in general, please contact hello@silvernest.com and let us know.

Thanks so much for being here. We’re thrilled you chose Silvernest to help you create your Home Sweet Shared Home.

We also want to add that help is here if you need it. We are living in tough and isolating times. If you need some extra support or just want to talk to someone, we encourage you to get in touch with the Substance Abuse and Mental Health Service Administration (SAMHSA) National Helpline at 1-800-662-HELP / 1-800-662-4357.